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3 Google Ad Changes That Could Break Your Campaigns

3 Google Ad Changes That Could Break Your Campaigns

Google likes to mix things up a bit. You just get used to one change when you are faced with a host of new changes. In this blog I have explained the last 3 major changes that Google have made, how it will affect your campaigns and what you can do to ensure that you campaigns continue to run smoothly.

Bye Bye Exact Match Keywords

Gone are the days, annoyingly, that you could add an exact match keyword into your campaign and trust that your ads will only appear when the user types exactly those words into Google. 

It used to be the case that if a user typed in “Google Ads Agency”, they would expect to see the ads of campaigns that had entered these exact words as keywords.  Now Google include user intent in the search results. If Google believes that the user is looking for a Google Ads Agency and that was their intent, then your ad will appear. These are called “close variants”. 

Google defines them as: 

Close variants allow keywords to match to searches that are similar, but not identical to the targeted keyword, and help you connect with people who are looking for your business—despite slight variations in the way they search—reducing the need to build out exhaustive keyword lists to reach these customers.

Satsuma Digital Recommendation: check your search term reports regularly so that you can identify any irrelevant searches and add them to your negative keyword list. 

Modified Broad Match 

In 2021, Google got rid of Modified Broad Match keywords. These used to be added with plus signs on either side meaning that your ad would show if all the words within the plus signs were entered and in any order. 

Google now recommend that advertisers put their trust in Broad Match keywords.

According to Google: 

“Broad Match keywords serve ads when someone searches for relevant variations of your keyword delivers reach in finding new queries, while saving time on management & allowing you to focus on business outcomes.”

Satsuma Digital Recommendation: If you are starting a new campaign, just use Exact Match and Phrase Match keywords. Broad Match keywords will cast the net to wide and will result in wasted budget. Keep an eye on the search terms on a regular basis and keep adding to your negative keyword report. 

Expanded Text Ads Will Be No More

In June this year, there will no option to create Expanded Text Ads. The only option available will be Responsive Search Ads in a standard search campaign.

There has been a mixed reactions to this major change. A lot of advertisers are concerned by the lack of control that they will have over their brand message. Although Google is not taking control of the copy, just the order of the copy. 

Satsuma Digital Recommendation: One option to overcome this is to pin them. Just make exactly 3 headlines and 2 descriptions in the RSA and pin all of them.  But don’t over pin as this could affect your ad strength – so use it sparingly. 

I hope this blog has clearly explained to you the major changes that have happened and are happening in 2022 with Google Ads.  I will keep the updates coming as soon as they are released by Google and explain how they will affect your campaigns and what you can do to ensure that you campaigns continue to run smoothly.

Signing off for now.

If you would like to have a chat with me about running Google or Facebook ads for your business, book a meeting in my diary or email me at hello@Satsuma-Digital.com

 

Reasons Why You Should Not Buy Followers

Reasons Why You Should Not Buy Followers

If you run a business with an Instagram account, no doubt you have had DMs pop up from lots of accounts selling you followers. Hopefully you just ignore these messages. If you are tempted, let me tell you why you should avoid this at all costs. 

Follower numbers is firstly a vanity metric. It is not important how many you have; it is the quality that counts. 

Let’s go back to your original goal when you set up you Instagram account, what did you want to achieve? No doubt you wanted to increase you brand presence and get more business. How are you going to do this when you buy followers who are irrelevant to your business and have no interest in what you are selling? They will not engage with your account and are likely to bring spam with them. Instagram is a clever beast and does recognise these fake followers and will purge them. They also reserve the right to suspend accounts that are involved in this.

Another reason to avoid this practise, is if you want to run ads. If you want to run ads to your warm audiences, this will usually include your Instagram followers. Usually, these followers would be the people that are most engaged with your brand and cheaper to convert – except you bought followers, so you would be wasting your money advertising to these people. If you wanted to build a lookalike audience of your existing followers, the same applies, you can rule this out too. 

In summary, buying followers, skews your data and inhibits the growth of your business on social media. Every follower that you have genuinely attracted to your site, is one to be celebrated. They followed out of choice and will continue to engage with content and ads and hopefully, eventually become a customer.  So next time you are tempted to give those numbers a bit of a push, instead, look at who your ideal customer, look at the content you are creating for them, check that it serves their needs and home in on that – it will be worth it in the end.

By Natasha Fitzpatrick

Natasha is Facebook Ads Strategist specialising in helping businesses increase sales and generate leads.

Find out how Natasha can help your business 

ECommerce: Top Tips for a successful Christmas season

ECommerce: Top Tips for a successful Christmas season

The season is almost upon us, particularly if you run an eCommerce website. 

Not a lot of people know but I ran an eCommerce site for 11 years, until 2018, so I remember the stress of it all. I recall getting orders in August for Christmas! Realistically though, mid-October is when the sales start to ramp up. The biggest weekend is the Black Friday through to Cyber Monday, (26th-29th November 2021), and then it’s just head down, have no life to speak of until a few days before Christmas Day, when you cannot guarantee Christmas delivery anymore. Phew!

I remember those months well and am quite happy I do not have to deal with the stress anymore but on the same token, when you look back in January and look at how much you have sold, it makes it all worthwhile!

One important lesson I did learn from those 11 years was that if you were not prepared for the season, it could easily pass you by.

So, when it comes to setting up your ad campaigns, whether they be Google ads or Facebook & Instagram ads, here are my top 7 tips to help you make the most of the season and look back in January proud at what you have achieved. 

1. Become your customer

Place an order on your website, on mobile and on desktop. How easy was it? Did it work fast enough? Was everything clear? Were there too many hoops to jump through that would put a potential customer off. All sales should be able to be completed from adding to basket to completing the checkout process in a few clicks.

Is your refund & shipping policy displayed clearly on the website? Are there customer reviews showing on the site? Make it as easy as possible for the user to trust your business.

2. Allocate your budget now

How much are you placing where? What is your revenue goal? Set you KPIs. Be aware the costs of advertising rise in this period due to competition, consider this in your plans.

3. Create a promotional calendar

According to Google one third of festive weekend purchases were driven specifically by promotion. Synch up your social media posts and emails with your promotional calendar so that there is correlation across all the channels.

4. Make sure you know your customer

This is integral when you are running Facebook/Instagram campaigns. Knowing your customer leads to lower advertising costs!

5. Facebook

With Facebook test as much copy as your budget will allow and keep a close eye on it. Switch off ads that are not working, feed in new copy all the time.

6. Google

With Google, keep an eye on those negative keywords, you do not want to be paying for irrelevant clicks!

7. Check your accounts daily

Whichever channel you use, whether it be Google ads or Facebook/Instagram ads, keep checking the accounts daily. Cap costs to ensure that you are not overspending and be prepared to change direction if the stats are telling you to do so. Don’t be over emotional with your brand and push a category because you ‘think’ that’s what your customers want. Read the stats, understand them, and adapt your campaign accordingly.

Good Luck!!

I have been running Google, Facebook and Instagram ad campaigns for my clients since 2019. If you need any help with your campaigns, contact me and we can set up a meeting.

Natasha Fitzpatrick

Google Ads & Paid Social Strategist

Why should a company rebrand?

Why should a company rebrand?

There are many reasons why a company should rebrand. One of the obvious ones would be to remain current. Design trends change all the time, so does technology. By rebranding and keeping your brand fresh, it is a way of showing your customers and potential customers that you are evolving and innovative.

Take a look at the original logo from Twitter. Had Twitter kept this logo, it would have been almost impossible to view on a small screen, not to mention how ugly it was!

Companies are always on the lookout for new customers and a rebrand can help with this. People take notice of a brand refresh and together with promoting new parts of your business rebranding can really offer a much-needed push to new audiences. 

A rebrand can differentiate you from your competitors. You are seen as innovative and ahead of the game, which helps you stand out from the competition. 

It can also reflect your growth as a business. As you add new services or products to your business, this can be reflected in a fresh new brand. 

The most important result of a rebrand is its effect on sales and profitability. By reaching new clients and standing out from the crowd, by looking innovative and on trend, all these aspects will attract new customers and increase sales. 

See left another example of a brand that has consistently rebranded and evolved over the years.

If you would like to speak to us about designing a new brand or rebranding your business, drop us a line on hello@satsumasocial.com

By Natasha Fitzpatrick

Natasha is a Digital Marketing Specialist & Founder of Satsuma Social. She specialises helping growing business increase sales and generate leads.

Find out how Natasha can help your business.

Google ads V Facebook Ads

Google ads V Facebook Ads

You know you have to advertise but you are not sure where to allocate your budget. In this blog, we are going to attempt to differentiate between the two platforms and what they offer so you can make the right decision for your business.

Both platforms excel in what they offer, and both totally dominate the market when it comes to online advertising. They can work very effectively together just by the nature of how they work to find new business. 

Google Ads

Google ads, commonly known as PPC, Pay Per Click, is exactly as it says, you pay as the user clicks on your ad. Google is the world’s largest search engine and there are more than 5 billion Google searches a day!

The two most common forms of Google ads are:

  1. Search – The user types what they are looking for e.g. ‘builder North London’ and the first 4 listings that appear are ads. As a company, you enter an auction against other companies who have added these keywords into their campaign. This is a highly effective form of advertising as the intent from the user is already there.
  1. Shopping – this is for eCommerce businesses. These listings appear on the right-hand side of the page and show an image, reviews, shipping and price. These a highly effective as the user has already showed high intent by searching for that product.

Google ads is great for eCommerce businesses as you can effectively sell your products online. It’s also great for business targeting a local area as you can target your ads to only show in certain geographical areas. There are other forms of advertising on Google, such as display, video and Google ads retargeting. Together these can ensure that all parts of your sales funnel are catered for, from top of funnel brand awareness down to the bottom of funnel, sales and leads. 

Facebook Ads

Facebook works in a completely different away. Primarily it is a social network, so users are not on there to search for a product or service. Any advertising on there is considered interruption marketing, where your feed is interrupted with ads. This does not mean you should ignore Facebook in your marketing strategy though.

Facebook has 2.5 billion active users. Facebook also knows a lot about their users. They know what they like, what they engage with, what area they live in, age, gender, what shops they like etc…the list goes on and on. And on that basis, advertisers can use that information to target their ads. For example, you may follow the clothes shop Zara on Facebook. Zara will definitely be able to retarget you with ads, but also other similar companies with the same user demographic will also be able to target you with ads. 

Facebook’s retargeting options are fantastic but also their ability to find and target a similar audience to your existing audience is also a really effective feature that they offer. You can advertise to a completely new audience that has similar likes as your seed audience, so  you get your ads seen by totally new potential customers who are more likely to buy off you. 

So which one is better? Google ads or Facebook ads? 

Well that totally depends on your company objectives. Both work well separately and can be highly effective working hand-in-hand. 

If I was a newbie starting out though I would stick to the following rules

  • If your objective is sales or leads – both Google ads and Facebook ads can cover both these very effectively.
  • If you want to sell products directly, use shopping ads on Google
  • If your objective is to build your social following, Facebook is your channel.

I hope this helps you make your final decision. If you would like help setting up and running your ad campaigns, that’s what we offer here at Satsuma Social. Please drop us a line and we can go through your business objectives and how best to achieve them. We offer full management across both channels.

By Natasha Fitzpatrick

Natasha is a Digital Marketing Specialist & Founder of Satsuma Social. She specialises helping growing business increase sales and generate leads.

Find out how Natasha can help your business.

iOS 14 and its impact on Facebook advertisers

iOS 14 and its impact on Facebook advertisers

We have all heard about the Apple’s new iOS 14 updates which are being rolled out in January – but is it all doom and gloom for Facebook advertisers?

The short answer is we don’t know. Until the update is completely rolled out, we will not know exactly how it affect our campaigns. What we do know though is this is that iOS 14 will enable users to control how apps and websites track users – downside for users is, if they stop these apps and websites from tracking them, they will still get advertised to, but just with irrelevant products, which is more annoying!

To add to this, the ad attribution window is decreasing to 7 days and the number of events  you can get data from are limited to 8. 

What can you do?

If you are running ads for your business, here is what we suggest you do for the time being until it is fully rolled out

  • Enable the Conversions API and turn on Advanced Matching – Conversion API essentially allows your website to send data directly to Facebook without involving the user’s browser. 
  • Update your privacy policy to include the use of hashed data
  • Verify your domain with Facebook – this will allow you track up to 8 events

When this fully rolled out and we see how this effects campaigns, we will back with a more in-depth analysis.

By Natasha Fitzpatrick

Natasha is a Paid Social Strategist & Founder of Satsuma Social. She specialises helping growing business increase sales and generate leads.

Find out how Natasha can help your business